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VIA HRD Forum & NHRD Nagpur Chaper A Workshop on Iceberg is Melting……

People don’t want to face difficult problems at home or at work…………Kapai


Mr Vijay Kapai Founder & Managing Director of Vijay kapai’s Farmantra –

Finishing Centre of Health Care said today people don’t want to face up to difficult problems at

home or at work while making a presentation on “Life’s Lesson on Mastering Change

Management” at VIA Hall this evening.

The programme was organized by HRD Forum in association with National HRD Forum Nagpur


Kapai’s presentation based on the book “Our Iceberg is Melting” by John Kotter was done

thorugh a 90 minute video presentation. The author use a fable about a penguin colony in

Antarctica that has lived on the same iceberg for many years. When one curious bird discovers

problem signs in the iceberg, few penguins want to listen to him. They are fine the way things

are and don’t want to change. The story is analogous to the common situation where people

don’t want to face up to difficult problems at home or at work.

The Eight Step process of successful change in the presentation depicted when once a small

group of penguins came to understand that their iceberg actually melting they 1) created a sense

of urgency- help others see the need for change and the importance of acting immediately in the

colony to deal with the difficult problem, 2) put a carefully selected group in charge of guiding

the change, i.e. . Make sure there is a powerful group guiding the change-one with leadership

skills, credibility, communications ability, authority, analytical skills, and a sense of urgency 3)

found the sensible vision of a better future, Clarify how the future will be different from the past,

and how you can make that future a reality.4) communicated that vision so others would

understand and accept it, 5) removed as many obstacles to action as was practical, 6) created

some sort of success quickly, 7) never let up until the new way of life was firmly established,

and, 8) finally, ensured that the changes would not be overcome by stubborn, hard-to-die


Further, it also depicted The Role of Thinking and Feeling –i.e Thinking differently can help

change behavior and lead to better results and Feeling differently can change behavior MORE

and lead to even better results.

Kapai said analyzing the presentation it sends a strong message and lesson that when

leadership, middle management, and “front-line” employees are all on the same page with

regards to change, it is amazing what can happen, despite adverse conditions.

He added ask yourself whether you are living on the proverbial melting iceberg or an iceberg that

could melt. Melting icebergs come in dozens of forms: product lines that are aging, schools that

are becoming irrelevant, services that are decreasing in quality, a business strategy that makes

increasingly little sense, a new strategy whose implementation is sinking into the ocean. Who in

your organization can champion change? Who are the nay-sayers? And what can your role be?

This was followed by a very interesting question answer session.

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